liveops nation agent portal

Main hustle or side gig its all up to you. Come on board! Earning potential. Connect contractors to affordable commercial insurances. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. VirtualFlex solves for that. - Liveops The modern contact center. Login here. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Set your own schedule to work around your life. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Dont let the next surprise get in the way of delivering a great customer experience. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Click herefor technical info. Functionality Add this integration to enable authentication and provisioning capabilities. The hardest part of the job is when the call volume is low. They are empathetic and committed to each interaction with your customers. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Forgot your password? Your customers deserve the best at every touchpoint. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation 2-4 weeksMost training is 2-4 weeks. Agent Login Username / Email Forgot password? As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Get started on your new home business Flexibility. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Please enable it to improve your browsing experience. Its why weve led the industry in virtual, flexible agent services for more than 20 years. See Capabilities for more details. I have children who are active in sports, so it allows me to be there when they need me. Liveops mobilizes reliable, brand-certified agents. Quickly assessing customer needs and providing sound solutions. There is absolutely no paid training. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. We would like to show you a description here but the site won't allow us. Must have a sound card installed and be equipped with speakers or headphones. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Independent Contractor As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Returns the exact phrase match within quotes. You get to dictate when and how often you commit to providing services. Capable of displaying at least 1024 X 768 pixels. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. This rating has decreased by -11% in the past 12 months. A hallmark of Liveops is the idea that learning and improving are never done. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. Forgot Password? IT Support You are using an unsupported browser. Ditch the paperwork and endless manual tasks. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Find a client match. Login. Want to build your own integration and publish it to the Okta Integration Network catalog? Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. We are passionate about the agent experience, because we know agents have many choices in their careers. lexisnexis agent application customer portal. Push either the users Okta password or a randomly generated password to the app. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Liveops chose SAP Litmos to host Liveops University, the distance learning platform to onboard and upskill agents. mutual of omaha ltc agent licensing portal. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Liveops is a legitimate company. 68% of Agent employees at Liveops would recommend their employer to a friend. Keep in mind, the more you service, the higher your earning potential! Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Build a thriving work-at-home business providing remote customer service for top brands. We call this agent community Liveops Nation. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Create a new account Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Please update your browser to the latest version on or before July 31, 2020. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Need to plan around other commitments? And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. From professional services to documentation, all via the latest industry blogs, we've got you covered. Take your first call. No you are not paid for training. Qualify and onboard contractors in record time. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Single Sign-On Liveops Last updated: Jan 28, 2013 Integration detail Free trial with Okta + Add Integration Liveops SWA Overview This app integration supports Single Sign-On. This means you can choose when, where, and how often to work! Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Its not easy to find a flexible team of experienced agents who understand your brand. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. What's This? Looks like you have Javascript turned off! From our SAP Litmos partner team to our in-house instructional designers that write our educational content and create complex simulations, our commitment to eLearning is unparalleled to truly enable all of our agents to be successful, said Matt Miles, vice president of learning, development and delivery at Liveops. Fill out this form to be connected with the Liveops sales team. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? The background/credit check requires a $45 processing fee paid directly to our vendor. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. We've been partnering with Liveops since 2010 for all our inbound needs. - Liveops The modern contact center. Innovate without compromise with Customer Identity Cloud. Liveops mobilizes reliable, brand-certified agents. Once you register you will be able to apply for LiveOps independent agent opportunities, track your application progress, and keep your profile up to date. Director of Customer Care, healthcare organization. FLEXIBILITY AT SCALE. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. The more investment you make in yourself, the greater the reward. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Earning potential. We didnt just evolve the remote contact center model, we revolutionized it. To accept cookies continue browsing as normal. Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information. Note: Admins need to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portal's downloads page. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. We couldnt have done it without Openforce. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Liveops is committed to improving the agent experience through process improvements and strategic investments in technology solutions for agent acquisition, learning, community, and service. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Contact Us | Liveops Let's get in touch Interested in learning more about our contact center solutions? Life doesnt always run on a schedule. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Keep contractors happy with accurate payments on time, every time. Login - LiveOps Inc. Dual Monitors are strongly encouraged (often required). These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The workplace culture is amazing. Support. Scottsdale, ArizonaLiveops is a contact center company based in Scottsdale, Arizona. Submit an application for an available virtual contact center opportunity. Either search term value. Message & data rates may apply. Our developer community is here for you. Okta updates a user's attributes in the app when the app is assigned. Liveops agents are simply better. Thats what were there for. Cookies are required to login to this site. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Virtual. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Remember my username at this PC. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Click here for technical info. When call volumes are low, you pay less. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. Grow your home business through Liveops client network, working with the brands you know and love. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of agents, its clients, and employees. With this strategy, everyone wins. December 02, 2021 09:00 ET Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Initiate a background check. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. FLEXIBILITY AT SCALE. Client opportunities may have additional requirements, including expanded client-specific certification. Liveops Okta. Learn how. Find Out How & Apply . Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Learn about Liveops Enterprise Solutions Click Here . Training for "certification" is not paid. Its why weve led the industry in virtual flex agent services for more than 20 years. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Intelligent | Source: Support. The best agents arent looking for part-time. They want right-time. Our scalable platform lets agents define their availability. I use the money to take my grandchildren shopping or on day trips. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Support. We didnt just evolve the remote contact center model, we revolutionized it. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. You can also manage cookies in your browser settings. Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. I am being paid to do what I enjoy, which is helping people. Flexibility. https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Log-in to the worlds easiest to use Learning Management System 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Independent Contractors are responsible for expenses and control their profit and loss. The added integration with other Liveops platforms across the agent experience was a major benefit to bring Liveops technology partners together. Find Out How & Apply . This means you can choose when, where, and how often to work! You are using an unsupported browser. Sign an Independent Contractor Agreement. Support. We've cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Contact UsBecome an Agent. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Their consistency, professionalism and customer service are unparalleled in the industry. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. To accept cookies continue browsing as normal. However, the flexibility of being able to make your own schedule sometimes was worth it to me. Liveops approach to distance learning is critical for the agent community since agents are geographically dispersed across the United States. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Liveops Job Board. Shante Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Creatively solving problems. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. We understand the complex nature of managing independent contractors. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Accounts can be reactivated if the app is reassigned to a user in Okta. This network has hard skills in your industry, and soft skills from life experience. Award-winning distance learning ensures great CX. We use cookies to improve your experience on our website. Liveops insights Based on 510 survey responses What people like Clear sense of purpose Ability to learn new things Time and location flexibility Areas for improvement Fair pay for job Sense of belonging Support from manager Training is minimal Member Service Specialist (Former Employee) - Work at home - February 18, 2023 twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Push existing Okta groups and their memberships to the application. Earning potential. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. The freedom of an entrepreneur. Don't have an account? Enjoy the freedom and flexibility of being your own boss. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Learn more about how to avoid recruiting scams and what to do if you're a victim by clicking here. Connect and protect your employees, contractors, and business partners with Identity-powered security. Liveops maintains an A+ rating with the BBB and is proud to be listed on the FlexJobs top 100 companies for remote work. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Copyright 2023 Okta. I love the freedom element. With VirtualFlex, theres no need to overstaff. Whats it like to be self-employed and provide virtual contact center services? Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Get started on your new home business Flexibility. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other.

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