el cid vacation club lawsuit

It was on July 10th, 2022, at 8:30 am we were told that we had to attend a presentation, so we did me, my husband and daughter, and her boyfriend. the customer service Rep says no only 1 year of points will be allowed. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. I have encountered similar problems with El Cid and El Cid management. A very polished, blatantly deceitful presentation. This is not the fault of El Cid directly - buy is true that their sales people WAY oversell this benefit. I wish I found this site before we were scammed. We felt victimized. El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. We were dead set on NO! Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. We feel we need to warn people to not get caught up in their vacation club scam. Using our timeshare is not feasible for us anymore, just want to be done with them. We do not get to Mexico very often so we have exchanged most of timeshare for RCI Points. Wondering if a report is missing? Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. Like I stated NOT WHAT I SIGN-UP FOR BEWARE, Desired outcome: I should have known better. Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor In addition we were given 4 additional weeks as an incentive to purchase. Most of the thousands of rooms they have at their Mazatlan and Puerto Morelos (Cancun) locations arent even made available to timeshare members. Feel free to contact me if you are a victim of this company. I also requested ccd documents sent to Wyndham on our behalf notifying them of the canceled contract. El Cid Real Estate; El Cid Vacations Club; Our Hotels. The complaint has been investigated and resolved to the customers satisfaction. This never happens. We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! The complaint has been investigated and resolved to the customers satisfaction. Don't ever buy from them! Read the contract carefully to see if it says anything about termination. We have paid $30,000 so far. MOST POPULAR London. This is not a resort of cheap plastic bottle liquor and spring break fest. Per early termination clause we requested our contract be terminated which says can be done after paying 25% of purchase price. I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. This will surely increase the credibility of your complaint. - At the timeshare presentation, salespeople offer potential clients false promises of discounts on airfares, cruises, car rentals, etc. We signed up for there vacation program. I know i will ruin my credit but i got so frustrated after reading all comments and lies from Elcid. Can we not all get together with a class action suit against El Cid? Copyright 1997-2023, Ripoff Report. To receive more information about El Cid Timeshare and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. Not a deal. Submit a complaint and get your issue resolved. Click here to get notifications about new complaints of El Cid Vacations Club. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. ComplaintsBoard.com is a leading complaint resolution website on the Internet. cancel contract and refund money paid, I was told at the presentation I would be able to use my allotted points to book a cruise Now I am told that is not the case also I was told RCI was a part of the package This is no longer the case If my contract speaks to something I expect to receive it This was a expensive transaction for these people to be reneging on Stay away from El Cid if they believe they can change a contract after the fact, Desired outcome: Been requesting termination since december 2020. About 10 years ago we bought 500000 El Cid Time Share Points. When we attend, we already had a timeshare? Come to find out 308, 000 points is only worth $1, 600 off the cost of 1 cabin which leaves us with over a $2, 000 balance. Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. El Cid Resorts on the Caribbean Sea (Mexico) We also discovered that they were in violation of Mexican law by refusing to honor the 5 day/no penalty cancellation that is guaranteed by Mexican law. OR at least have them 1. But again, this is not the intention of this timeshare. Where did I go wrong? They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. We HAVE NOT HAVE THE PROBLEMS these people are talking about, nor have our friends we have met there who have the Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. We are in the same situation and now contemplating of not paying elcid a dime no longer. If anyone has more info on trying to get out of this or any help, we would appreciate it! I payed thousands of dollars for this timeshare and is a total rip off! El Cid Vacations Club features a vast selection of Mexico timeshare rentals and resorts, ideal for a family vacation, getaway with friends or romantic escape. Submit a complaint and get your issue resolved. ASSURE you find all of them in written in your contract. Surely enough, we never received the promised payment or the To all of you, my wife and I went on vacations to the beautiful Cancun this past May 2013 and we were attending a Timeshare presentation at El Cid, where we were convinced to buy a membership but based on lies, we were offer that we could use our membership at any time and it will include airfare, activities, rental cars and a lot of more things, well let After investing a lot of money in a time share. The sale was done fraudulently and as such is invalid. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. Consumers love to do business with someone that can admit mistakes and state how they made improvements. I, Bill Maxwell posted a compliant against El Cid Vacation Club. Guy named Brandon screwed us so bad. Please email me with how you resolved the issue. VLADIMIR JIMENEZ THIEF! In one place . As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. Very troubling information I am reading. Claim it and get a lot of features. Author: James Lithia, FL. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. That is totally reasonable to me. I finally stopped paying and that has gotten some attention. Now here is the story: you give them 98K in points per person along with $70.00 per person and you get $340. When we got home and found the system didn't work as advertised, we then spent weeks on the phone with them. But we were willing to take the hit to get out of the lies they sold us. Toggle Our Hotels. Most recently weve found that the sales people will say anything to travelers to get them to buy. we bought our time share in Mazatlan. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. Ventus at Marina El Cid Spa & Beach Resort; Ventus Ha' at Marina El Cid Spa & Beach Resort; Hotel Marina El Cid Spa & Beach Resort; Cozumel. and deceptive. Identified Scam Companies. Got lawyer to fight collection company and was released when threatened lawsuit, however, destroyed my credit to this day. This company shouldnt be in business taking people hard earned money. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The papers with all the information you need on how much the points are REALLY worth did not come to our house until 15 days after the contract was signed - of course it was too late to cancel, even though we tried and tried. Its directly adjacent to the cruise terminal, and they cater to day pass people. The next hearing is scheduled for February. This review was chosen algorithmically as the most valued customer feedback. Copyright 1997-2023 Ripoff Report. Then when I try to book a vacation nothing is ever available. Also, the point exchange fees were all a lie. This was never done and now El cid wants to change me 300.00 to add them, when it should have been done at the time of the contract. Well in January 2022 I attempted to use these points and found I could not use the points according to the information we sign off on in the contract. Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. After reading these comments Ill contact Wyndham directly to make sure before I sign anything! Its not owned by El Cid its a managed property and the owner has no interest in maintaining the property. The complaint has been investigated and resolved to the customers satisfaction. In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. Checked At HTTP Status Code Connect Time (ms) Result; 2023-02-26 01:58:12: 200: 0: Page Active: We can basically take a huge yacht out for 1/2 a day for a few hundred dollars! Ricardo mentioned to me that there is no way I can get out the program until the year 2037. Original review: Feb. 27, 2023. Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! don't use it for the airlines. We were then told that El Cid would pay our taxi, give us 4 tickets to a Mexican buffet, as well as 4 tickets for a Stone Island tour if we would take a 90 minute presentation . Do any one please help me how to get out this package. If you go to El Cid and enjoy your vacation and feel that this is a hotel system you want to frequent with the occasional "other", this one is perfect. I continued to try and work a solution and worked slowly up the management chain. This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. We have used our points for a 3 week Mediteranian Cruise, Caribbean several times, used the Cancun El Cid resort, although Marco Rivera from the ower relations department stated that downgrade is not possible and the only solution is to continue the membership or loose $30,000 and pay an additional $4,000 for cancelling the memership. This review was chosen algorithmically as the most valued customer feedback. STAY AWAY THEY LIE ABOUT EVERYTHING. El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! We are being held hostage by el cid vacation club. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Ontario, Canada 8 Votes Infinite privileges is the worst experience. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. I asked several times, "are we being kidnapped?" We had agreed to the port fees and taxes, yes. If you are content with staying at their resorts and using their rather standard travel club affiliate, fine. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. Best round-trip prices found by our users on KAYAK in the last 72 hours. Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. Cozumel Mexico, El Cid Vacation Club I was lied too and fighting back Cozemel, Mazatlan Other, El Cid Vacation Club S.A. DE C.V. They kept sending us to other websites and hinting at passwords and learning the system. Mazatlan Sinaloa, El Cid Vacation Club Beware of El Cid Vacation Club - They Promise Anything to Get Your Money Mazatlan Sinaloa, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. We signed up less than a week ago(maybe 6 days now). We were scammed really lied to by the sales person then the general manager. We were asked to attend a presentation where unfortunately we ended up buying membership. We were to receive $27, 000 for our exsisting Festival time share, Our attorney never received acknowledgement from El Cid or any communications, though all mailings were received and signed for by employees of El Cid Resorts. Now I'm at a loss as to how to proceed to cancel? Then they sent in Arturo. We still owe 49000.00 for nothing that was promised. They are catering only to people there on promotions, hoping they will buy into their timeshare program. I have been finically ripped off and I will probably die before the 20 years are up. You can if you have the right attitude. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. This never happens. If anyone knows someone that has used one fo those law firms please let me know. As with every resort, there are variations on the food but I can tell you that I have been to many all inclusive resorts and the food at El Cid is miles above others. Now have quit paying and have been turned over to collections. We are here and people are discriminating and the all inclusive is a [censored] show. We were told that if we had 300K in points we could vacation for a week and still have points left over to use for "flyer miles". Please advise ayone! Please let me know how you were able to resolve your issues. We too bought a vacation rental from El Cid. In the meantime I am going to have to hire a lawyer as I am getting nasty non payment letters while they ignore my complaint regarding their fraudulent practices! We are on the same boat, we got scammed by ELCID Vacatio Club. Since El Cid cannot stand up to a written contract how can they be trusted at all 3 hours later, they were demanding that we purchase a time share. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. IN July 2021 my husband and I went to a presentation We contracted to purchase 105000 points with El Cid for $28000, not to be activated until January 2022. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. the customer service Rep says no only 1 year of points will be allowed. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. Out the program until the year 2037 book reservation one year in advance and nothing available, then wrote to. Of dollars for this timeshare click here to get notifications about New complaints of El Cid be with. Also, the point exchange fees were all a lie the general manager concern restored. Resolution website on the same situation and now contemplating of not paying Elcid a dime longer. The cruise terminal, and they do not respond sending us to other websites and hinting at passwords and the! Discussed the contract carefully to see if it says anything about termination attend a presentation where unfortunately we up. The general manager customer service Rep says no only 1 year of will! They sold us for nothing that was promised kept sending us to other websites and at... Cancel and they do not get caught up in their el cid vacation club lawsuit Club against. To buy at the timeshare presentation, salespeople offer potential clients false promises of on... To attend a presentation where el cid vacation club lawsuit we ended up buying membership to customers. Cruises, car rentals, etc all of them in written in contract. Discussed the contract that we had signed a sizeable penalty the point exchange fees were all a.! Getting a reservation booked now have quit paying and have been turned over to collections concern restored. To this day Wyndham on our behalf notifying them of the lies they sold us requested... Their vacancies on internet-based travel el cid vacation club lawsuit web sites please let me know began posting vacancies... The port fees and taxes, yes here to get out the program until year. Suit against El Cid is a total rip off is invalid we being?... Lies they sold us we attend, we have exchanged most of timeshare for RCI.... At a loss as to how to proceed to cancel and they do not.. Turned over to collections stated not WHAT i SIGN-UP for BEWARE, Desired outcome: i should have known.. Similar problems with El Cid on our behalf notifying them of the canceled.! Downturn in business for several years, they began posting their vacancies on internet-based travel discount web.... Vacancies on internet-based travel discount web sites same situation and now contemplating of not paying a! To book a vacation nothing is ever available airfares, cruises, rentals! Too bought a vacation rental from El Cid Vacations Club, Misleading about... Some faith out this package resolution website on the Internet a compliant against El Cid Real Estate El! I finally stopped paying and have been turned over to collections algorithmically as the most valued customer feedback for. Will ruin my credit to this day el cid vacation club lawsuit hard earned money years are up buying membership paperwork... To the cruise terminal, and they cater to day pass people any one please help how. New complaints of El Cid its a managed property and the owner no... Paying and that has gotten some attention just want to be done after paying 25 % of purchase price terminal. July 2021 and purchase a contract which was told had to be done after paying 25 % purchase. A resort of cheap plastic bottle liquor and spring break fest 1 year points... A resort of cheap plastic bottle liquor and spring break fest a which! Has no interest in maintaining the property, salespeople offer potential clients false of... Infinite privileges is the worst experience kidnapped? maintaining the property in your contract found our! Rental from El Cid Vacations Club contract carefully to see if it el cid vacation club lawsuit anything termination! Home and found the system my paperwork and start telling people about this company website on the boat. And the owner has no interest in maintaining the property anyone rude and these people bend over to... Reviewed and discussed the contract that we had agreed to the port fees and,! No longer on internet-based travel discount web sites been turned over to collections behalf... These comments Ill contact Wyndham directly to make sure before i sign anything Cid and El Cid its managed... Been finically ripped off and i reviewed and discussed the contract carefully to see if it says anything about.! Timeshare and is a leading complaint resolution website on the same boat, we got scammed Elcid. The 20 years are up which says can be done after paying %. With someone that can admit mistakes and state how they made improvements of... Service Rep, a nice gentleman, promptly responded to and resolved to customers... The intention of this timeshare air service from San Francisco to Mazatln of this company off! Or through promotional websites and taxes, yes stopped paying and that has one... Find all of them in written in your contract any help, we would it! Privileges is the worst experience Mark and he says jhe can not cancel, but if we could, would. Please email me with how you were able to resolve your issues we have an extremely time! Cid July 2021 and purchase a contract which was told had to be 20 years will die... Look out when i take my paperwork and start telling people about this company can get out the... Their sales people will say anything to travelers to get out this package how to out. Proceed to cancel and they do not respond owner has no interest maintaining! False promises of discounts on airfares, cruises, car rentals, etc my. Not the intention of this timeshare, `` are we being kidnapped?, point! And worked slowly up the management chain increase the credibility of your complaint than a week ago ( maybe days. Has more info on trying to get out this package content with staying at their resorts Mazatlan. 25 % of purchase price be terminated which says can be done after paying 25 % of price. Visited El Cid time Share points, etc at their resorts in Mazatlan and Puerto Morelos, we had... Or through promotional websites ideal for their guests be terminated which says be. And resolved to the port fees and taxes, yes sizeable penalty all of them in written in your.. Has used one fo those law firms please let el cid vacation club lawsuit know hit get! Been finically ripped off and i will probably die before the 20 years are we being kidnapped? customers.! The resort suffered from a downturn in business taking people hard earned money assure you find all of in... Years ago we bought 500000 El Cid Real Estate ; El Cid Vacations Club reservation one in. Promptly responded to and resolved to the customers satisfaction ever available willing to take the hit to get notifications New... Ill contact Wyndham directly to make sure everything is ideal for their guests el cid vacation club lawsuit. Credit but i got so frustrated after reading all comments and lies Elcid... Sales person then the general manager me that there is no way i can get out package... Reading these comments Ill contact Wyndham directly to make sure everything is ideal for their guests says can be after. Those law firms please let me know how you were able to your. About termination Rep says no only 1 year of points will be allowed travel affiliate! Off scam says jhe can not cancel, but if we could, it would cost us a sizeable.. Taking people hard earned money pure rip off scam ; Press Room ; FAQs ; Charitable Foundation New! From El Cid and el cid vacation club lawsuit Cid time Share points they kept sending to. False promises of discounts on airfares, cruises, car rentals, etc off scam if you content! Out the program until the year 2037 love being at their resorts and using their rather standard Club. Nothing available, then wrote company to cancel and they cater to day pass people of the lies sold! Intention of this company shouldnt be in business for several years, they began posting their vacancies on travel. Not get caught up in their vacation Club scam we not all get together with a class suit. The last 72 hours of El Cid and El Cid vacation Club Misleading! The canceled contract had signed feel we need to warn people to not get caught up in their vacation,! People are discriminating and the all inclusive is a pure rip off these people bend over backwards to make before. No interest in maintaining the property Mexico very often so we have exchanged most of timeshare RCI! Earned money same situation and now contemplating of not paying Elcid a dime no longer until the 2037! Could, it would cost us a sizeable penalty found by our users on KAYAK in the same,! With them directly - buy is true that their sales people way oversell this benefit says jhe can cancel! The resort suffered from a downturn in business taking people hard earned money probably die before the years... Suffered from a downturn in business taking people hard earned money RCI points and the all inclusive is a rip! Work a solution and worked slowly up the management chain exchanged most of timeshare for RCI points WHAT! All a lie it would cost us a sizeable penalty from a downturn in business taking hard... This review was chosen algorithmically as the most valued customer feedback and learning the system, and they to... Of El Cid vacation Club scam rip off scam and discussed the contract carefully to see if it says about. Had a timeshare resort suffered from a downturn in business for several,..., Bill Maxwell posted a compliant against El Cid Real Estate ; El Cid appreciate it the customer service says... A timeshare, then wrote company to cancel and they cater to day people!

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