customer service agent swissport interview

Apply today for an immediate interview and gain fast . Join to apply for the Customer Service Agent role at Swissport. Interview Questions. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Get started with your Free Employer Profile. To provide professional supervision on a shift basis to the Passenger Service team to ensure the highest standards of quality, customer service, punctuality and health and safety are maintained. I know that when I travel, I want to feel like my luggage is safe and that the person handling it will take care of it. SWISSPORT are looking forSee this and similar jobs on LinkedIn. I applied online. Caso continue recebendo esta mensagem, Swissport are recruiting for Customer Service Agents and Baggage Tracing Agent to join our Team at Dublin Airport.. We have a new starting rate of 15.38 roles are available part time 20 hours, shift ranging from 0200-1200 (4 hour shifts) or 1200-2000 (4 hour shifts). This question is an opportunity to show your knowledge of the company and how you can contribute to its success. However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. This would allow more people to pursue their dreams of becoming a pilot while also helping airlines find qualified employees.. A piece of advice work at your best pace never rush. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Example: I have extensive experience working with aircrafts, so I know that there are many things we need to consider when ensuring passenger safety. Phone interview asked a series of questions to do with customer service experience and ability to do the role. I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. Que queres seguir en un futuro. To help you prepare, weve compiled a list of sample Swissport interview questions and answers. First completed a series of online tests involving personality test and ability test. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. Problem weiterhin, knnte dies an gegnwrtigen Problemen mit unserer Website liegen. This question can help the interviewer determine your ability to multitask and prioritize tasks. We offer a great work-life balance with rosters being issued 28 days in advance and Annual leave request responded to within 7 days. 9d ago. Just general questions. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This ensures that no one gets injured while exiting the plane. Cliquez ici pour rafraichir. Sempre muito direta e sincera. Ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The web server reported a bad gateway error. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . They were demanding a refund without giving me any details about why they wanted one. Hiring and interview process was simple and easy got the job with barely any experience. Our clients benefit from the industry's widest single-source service portfolio and our presence at 292 airports around the globe. If you have experience working in a fast-paced environment, share an example of how you handled it and what skills helped you succeed. Unison Business Park, Manchester, M41 7LG. el problema persiste, es probable que haya un problema con nuestro sitio en este momento. Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination; proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity; ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work; evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity. However, I noticed that many employees were spending too much time on social media during their breaks. Staff room is unhygienic, they treat you like children speak to staff disrespectfully. 1 Answer. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Customer Service Representative. I always make sure my workspace is tidy and my files are filed correctly. Did a written test to further shortlist then interviewed before a panel of 3 people, HR, Operations manager and Department head. This saved us time and money because we didnt have to order additional supplies.. I have been still waiting for the outcome. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. I would need to think long and hard before uprooting myself from everything I know.. You have basic - intermediate computer skills. I applied online. How did you resolve it. Glassdoor users rated their interview experience at Swissport as 61.9% positive with a difficulty rating score of 2.20 out of 5 (where 5 is the highest level of difficulty). No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. Example of going above and beyond for a customer. Shared on December 1, 2021. You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. After interviews just wait for one week then the training comes. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. real person. excuses voor het ongemak. This skill has helped me become more efficient at handling large amounts of luggage and packages.. You truly need to be a people person. Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. Shared on 22 February 2021. Get started with your Free Employer Profile, Customer Service Representative Interview. Candidates interviewing for Passenger Services Agent and Business Analyst rated their interviews as the hardest, whereas interviews for Ramp Service Agent and Ground Crew . The company is looking to see if you are willing to relocate in order to advance your career and grow as an employee. Example: I am open to relocating if the opportunity arises. If youre interviewing for a position with Swissport, its likely that the company will ask this question. Are you willing to relocate if the opportunity arises? Be the first to find this interview helpful. After passing all test then start waiting for another week. Note that you are dedicated to providing the best customer service possible in all situations involving customers. everything was quick and easy. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. Online application and Quiz will process in three steps. When I worked at the airport, I always made sure to greet everyone I saw.. When answering this question, try to focus on your ability to resolve conflict rather than focusing on the negative aspects of a coworker. What do you know about Swissport? Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real candidates. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. Click the link in the email we sent to to verify your email address and activate your job alert. Pay: $18.00 per hour. I interviewed at Swissport. Swissport on LinkedIn: Words cannot express the horror and sadness we feel as we learn more about | 17 comments, Since 1976 each US President has designated February as Black History Month and encouraged the American people to learn and focus on the achievements of the African American community. para nos informar sobre o problema. No response so far. is het mogelijk dat er momenteel iets mis is met onze site. Wir entschuldigen uns fr die Umstnde. It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. What can you bring, based on your experience to Swissport. Monday to Friday. There were many places offered. If this problem persists, it may be because there's an issue Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. Sign In. I interviewed at Swissport (Sydney) in May 2019. The interview process was completely conducted online. Tell me about a time when you were assigned to a project and had difficulty getting the necessary information from others, what did you do? This question can help the interviewer determine how well youll fit in with their team. I applied online. SWISSPORT are looking forSee this and similar jobs on LinkedIn. This question can help the interviewer understand how you manage your time and workload. What do you know about the company swissport? Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. If you continue to see this Visit the Career Advice Hub to see tips on interviewing and resume writing. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. La mayor parte de las veces este problema puede Hours: Full-Time. This helps me stay on top of everything.. When answering this question, be honest about whether or not you would be willing to move. The experience is generally positive, with most interviewers being friendly and helpful. Made me feel at ease in the individual interview process. Learn more, Our clients benefit from the industrys widest single-source service portfolio and our presence at 292 airports around the globe. What was a recent problem in the aviation industry that caught your eye? In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. Cargo Agent. Called for an interview after 2 weeks of submitting my application. Click here Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". Swissport is the world's leading provider of ground and air cargo services active across the globe, Our roles are permanent part-time, with full training provided. Work with Dynamic Team. I applied online. X x x x x x Example: I recently read an article about a shortage of pilots in the United States. So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. Job Responsibilities It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. I applied in-person. This role taught me how to communicate clearly with customers and resolve problems efficiently.. Be willing to work any and all days and shifts. an. These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. Get started with your Free Employer Profile. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . Easy interview! I applied online. If you havent worked in a fast-paced environment before, you can talk about your ability to adapt quickly to new situations. Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. Applied online, got an email to attend an interview. Do you have any experience working at an airport? There may be situations where we need someone to come in early or stay late last minute. They ask about your weaknesses and strength an d your past experiences, I applied online. First name. Have you ever worked in a fast-paced environment before? They may want to know that youre able to keep your workspace organized and clean, as well as manage your time effectively. Job Summary. You have excellent customer service skills. The interview process at Swissport International Ltd. can vary depending on the position you are applying for. From my memories not longer than 10 days. The interview process was completely conducted online. I interviewed at Swissport in Jan 2019. I interviewed at Swissport (Sydney) in Aug 2021. Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. I interviewed at Swissport in May 2019. Quiseram me conhecer e conhecer minha viso e pretenso. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. We are sorry for the inconvenience. Made me feel at ease in the individual interview process. Please enable Cookies and reload the page. Most of the time, I interviewed at Swissport in May 2018. This is a Part . I applied online in December 2019 in Sydney. The process took 2 weeks. Questions include what is your strength and why do you think youre suitable for this role. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Got to the point and gave us an offer/decline days after. Pretenso salarial. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . I interviewed at Swissport in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, I applied online. This question is a great way to test your knowledge of the industry and how you approach problems. They want to see that you are able to learn quick and you are. It was short and easy, just had to introduce yourself and the rest of the interview is in writing form. Contract: Permanent. The process took 2 weeks. Its important to be respectful of passengers, as they are the ones who ultimately decide whether or not a company stays in business. Generally, the process consists of an initial phone screen with a recruiter, followed by one or more in-person interviews with a hiring manager and/or members of the team you would be working with. Information on the roles was explained, and what to expect once the position is expected, I applied online. Based on 14 salaries posted anonymously by Swissport Customer Service Agent employees in Bourton On The Water. I applied online. In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. Posted 3:38:24 PM. This helps me stay focused and ensures that I am meeting all deadlines.. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Lady interviewing was very knowledgeable Si ce problme persiste, il se peut verdade. Received an offer right away and began employment paperwork. Easy process. After application complited I've got online interview invitation. Eventually, I decided that ignoring her wasnt going to solve anything, so I asked for a private meeting with her. I interviewed at Swissport (Hobart) in June 2022. This question is a great way to show your problem-solving skills and how you make decisions. You are now leaving the Swissport website. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. - Only 30 minutes meal break during 7-8 hours shift. You have the flexibility to work shift work on a 7-day roster. las molestias. This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. I don't think it is right or fair to expect employees to have to pay $500 for tests. I interviewed at Swissport (Kansas City, MO). Airline Customer Service Agent (3) PAX Service Agent (3) agent d'escale (3) Lounge Agent (3) Ramp Agent/Baggage Handler (3) Flight Dispatcher (2) Heaton Chapel, Stockport, SK4 5BF. Wir hatten leider Probleme mit der Verarbeitung Ihrer Anfrage. This question can help the interviewer get to know you better and understand why you are a good fit for their company. Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. It was quite easy. it is better to avoid it because there are . I interviewed at Swissport. I interviewed at Swissport. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Swissport has donated EUR 50,000 to UNICEF to support emergency response and relief work. Join Swissport for a career in aviation. Interview questions for customer service agent designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. After speaking with them further, I discovered that they didnt receive all of the items in their shipment. Comeamos em ingls, fomos para o espanhol e terminamos em ingls. Customer Service Agent (Current Employee) - Sydney Kingsford Smith Airport NSW All Terminals - 22 August 2022 - So many different positions but not enough and very poor training. Klik hier om te vernieuwen. message, please email Current Ramp Agent in Phoenix, AZ, Arizona. to let us know you're having trouble. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail The process took 1 day. I also had to ensure that all documentation was in order before loading the trucks. Pay rate isn't that great either, so i did not think it was worth it. Under the name of Swissair Ground Services International AG , Swissport was incorporated on 16 August 1996 before a notary public in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. And from Brussels, we loaded 43 tons of humanitarian aid, which included blankets, electrical heaters, clothes, diapers, sanitary equipment, baby food, dry food, medical equipment, sleeping bags, mattresses, and duvets! The process took 3 weeks. One way Video interview, answer pte-defined questions, recording answers and upload. Se il problema Shared on January 31, 2017. Example: I use a project management software called Basecamp to manage multiple projects at once. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . Visit PayScale to research customer service agent hourly pay by city, experience, skill, employer and more. Responsibilities. . Their job is to make passengers feel at ease and welcome during . Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. The process took 2 weeks. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Customer service Lead agent - Seasonal position until 31st October. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Spring Intern - State Farm Agent Team Member (Leadership Focus). These should be covered by the employer. What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. everything was quick and easy. Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. No phone or no email ! Our thoughts and prayers remain with the victims and their families. Sign in to save Customer Service Agent at Swissport. This question can help the interviewer determine how you handle conflict and whether you have any experience resolving it. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. Companies. I applied online. Phone interview asked a series of questions to do with customer service experience and ability to do the role. Te hacen ir hasta el aeropuerto de ezeiza After finish these steps they will send a link to access the online interview. Join Swissport for an exciting career in aviation. Swissport offers interesting and competitive career opportunities and fosters individual growth. Your job seeking activity is only visible to you. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. The process took 2 days. The process took 2 months. Free interview details posted anonymously by Swissport interview candidates. Please help us protect Glassdoor by verifying that you're a Provide details about assisting unruly customers or trying to de-ice a plane during a . I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. Customer Service Advisor. scusiamo se questo pu causarti degli inconvenienti. pour nous faire part du problme. I interviewed at Swissport (Sydney), Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. Very polite and gave positive feedback throughout. One day, we ran out of boxes in several sizes, which caused some delays in shipments. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. Fui chamado para a entrevista em uma sala para ter conversa com a futura chefe. Fast, easy, was at a hotel, the interviewer was kind and down to earth. Ability to commute/relocate: East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required) This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Example: At my previous job, I was tasked with creating a marketing campaign for one of our clients. Example: I have experience working with customers who speak Spanish, so I learned basic phrases like how are you? and thank you. This helped me communicate with them when they needed assistance. Glassdoor is your resource for information about the 401K Plan benefits at . Anonymous Employee in Perth, Western Australia, I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What do you know about the company swissport? Si vous continuez voir ce Apparently the next stage is face to face. 19d ago. As a Swissport Customer Service Agents , you will . Join Swissport for an exciting career in aviation. 4 Swissport Airline Customer Service Agent interview questions and 3 interview reviews. arreglarse cargando de nuevo la pgina. I interviewed at Swissport (Sydney) in Apr 2019. Lo sentimos, pero hemos tenido problemas al procesar tu solicitud. This question can help the interviewer get to know you better and understand why you are a good fit for their company. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. What is the best customer service for you ? Spent a lot of time explaining the role. Nous sommes dsols pour la gne occasionne. Lamentamos Tive que responder questionrio e fazer redao sobre minha viso de uma situao da atualidade. I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. enviando un correo electrnico a If you do, share your previous experiences and how they helped prepare you for this role. Posted 12:25:28 AM. The process took 2 days. Be the first to find this interview helpful. This led me to create a policy that restricted employees from using social media while at work. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. cargarla. Currently still in progress I interviewed at Swissport (Newcastle, England) in May 2018. If you dont have airport experience, discuss other similar work environments that prepared you to succeed at Swissport International Ltd.. La mayor parte de las veces este problema Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This question is an opportunity to show your problem-solving skills and ability to work with others. Entire process took approximately less than a month. Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. kann das Problem behoben werden, indem die Seite neu geladen wird.

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