samsung oven enamel flaking

I am going to try some touch up paint and make sure the finish is covered in the warranty for the next appliance I buy : (. Samsung told me they have never heard of this problem and wanted over 500.00 to replace my oven door. If you're interested in going this route, I recommend this article, which uses a defective faucet as an example: http://starcraftcustombuilders.com/warranty.game.htm. You did not mind taking my bucks for such (FAKE FANCY) material products. I would like to be included in the Class Action Lawsuit. Allow it to dry thoroughly for at least an hour. If you were bold enough to go for this as an option, it would allow you to add an extra wall unit above the built in fridge, a slim cabinet next to it and bring a whole additional work-surface to your kitchen. This problem is causing me to have a tremendous amount of anxiety. Please let me get in on this lawsuit. I have all my appliances with the same issues. I have a Samsung gas range. I purchased our Samsung black stainless steel electric range 11 months ago and it started peeling around the control panel. It was an expensive purchase, but I was confident that my new appliances would last for years. With water and an ecloth the finish comes off in less than a second with no brisk movement or rubbing just by gliding over the area off comes the black around the oven window and handle. 01:15 PM Porcelain enamel repair liquid comes in a bottle with a built-in brush applicator similar to a bottle of nail . Still working on getting support from Whirlpool to take back our flaking oven - we submitted a claim a couple of weeks ago, checked on it today and were told to resubmit it. Count me in! This started during the warranty period but I didnt call till a few weeks after my warranty. I am having some peeling as well as ice make not working. Been out 3 times for the dishwasher. Class action lawsuits may need to be started. BTW sorry for the english, im from french part of Canada. Please tell me how to join in this lawsuit. The shards are very sharp. These appliances and they look like The stove and refrigerator are both peeling and have been for over a year. I barely use the back burners,not to mention the appliance package is only 2 years old. Purchased in 2020. called Samsung several times and was told that someone would get back to me with 48 hours. Im all in. We use nothing abrasive on it. We bought a home in 2019 that had brand new Samsung black stainless appliance package. Step 1 Clean the microwave with a water-based cleanser, using a sponge. I notice today its starting to peel. Maybe buying Samsung was a mistake. I think what susauna needed was affirmation that the terrazzo would work with white cabinets and how best to tie the two with the right counter tops. I have a black stainless steel stove that started peeling in the first year. My range is the only one peeling but dishwasher has a constant smell and the microwave heats unevenly, the turntable doesnt work and the fan randomly turns on. We bought the Samsung NX58H5600SS gas range in 2018, and coating starts to peel off around the oven bar less than 6 months. 2 Fridges with Family Hub 1; 74 1; adjust 1; . Maybe I should try to hang onto it for another year or so. Please let me k ow what can be done . I called the retailer, but they gave me the not covered under warranty line. My Samsung Black Stainless steel appliances have been scratched almost immediately. They include built-in ovens, "dual fuel" and induction ranges, as well as gas ranges. Wipe down the area with a soapy dishwater. They would give me a discount on a new oven, but dont have any in stock. It's one of the few places where things are actually set up in your favor as a consumer, instead of the big corporations. Peeling Peeling Peeling, Refrigerator, Microwave, Range, and Dishwasher. Halogen lights produce a much better light for working than fluorescent strips, but they also can get quite warm if you are working close to them, I have used LED lights in a warm-white colour as an alternative in my kitchen. Morever, I can literally rub the area away with my fingernail. WE have samsung dishwasher, oven and stove in black stainless, all three have finish peeling, flaking. Samsung says it's cosmetic. I contacted Consumer Protection Ontario and their reply: Thank you for contacting Consumer Protection Ontario at the Ministry of Government and Consumer Services.We confirm receipt of your inquiry and have reviewed the incoming communication.We will not take action at this time for the following reason(s): Looks like we need to start a class action lawsuit against these companies. Top Class Actions is a legal news source We have the same problem and the finish on the knobs are warped and melting. Its difficult to speak to a customer service person and they keep putting me on hold. Black Stainless steel finish has peeled off of Samsung range. So basically there is no repair available. To update my experience, we were able to get Whirlpool to buy back our range at 100% of the cost we paid for it even though it was 1-2 years past the warranty. It included the Microwave, Gas Stove, French Door Refrigerator, and Dishwasher. After researching online it appears Samsung does not make a black stainless touch up paint. Mine just started peeling as well. We have had it a little over a year. My appliances are also peeling. We almost didn't have a Thanksgiving turkey for that reason. This story tells you that the Kitchenaid manual warns this can happen with self cleaning. Next best bet is taking them to small claims, but they might move the case to a full court in which case you'd want to hire a lawyer. Did Samsung not do thorough testing on this finish in test kitchens? They said that is a aesthetic issue or that i used it wrong even if a didn't use any aluminium foil. I have so much regret. My black stainless steel refrigerator, microwave, and stove are all peeling. Worst appliances I ever purchased! a few days ago I sent a certified RRR letter with details to CEO Culp. I cant afford all new appliances again. We still do not know how to use the built-in airfryer. 3 Stove knobs have broke, very disappointed and dissatisfied. I would like to be involved. I would like to be added to the class action lawsuit as well I have the black stainless steel gas stove and its peeling close to the knobs only had it two yrs. Please include me in lawsuits. By far, one of the worst purchases I have ever made! All the knobs also cracked after 2 years inside and some of them become very loose and easy to fall off. Lee wants to represent anyone in the country who has bought a black stainless steel finished appliance from Samsung, and he also wants to represent a Texas subclass. I use an induction stove top to cook! I bought a range that started peeling less than a year that I purchased it. We have Samsung black stainless appliances that are about 3 years old. Decide which cookies you want to allow. Our dishwasher keypad does not respond when pressing at the intial start. With the earlier production Wolf ovens, the rack guides were coated with blue porcelain and chipped all the time too from the friction of sliding the racks on and off. Used self clean option ONCE at Thanksgiving this year (2021) and the paint on the bottom of the oven flaked off. The dishwasher is already down one motor. Leaks water down into the bottom of the fridge. I dont have a bosch oven, it's from IKEA and made by Electrolux but I'm having similar issues. I guess we will see. We purchased a refrigerator, gas range, microwave and dishwasher in the black stainless. I about these appliances. Repair chips or small cracks to oven wall porcelain enamel with porcelain enamel repair liquid intended for high heat appliances and fireplaces. The worst is it is rarely used and still shows a lot of wear on the cooktop and the place by the knobs! Normally there is a small nick in the paintwork which then spreads. I also have microwave, oven, dishwasher and fridge that are peeling. Contact the attorneys directly that are representing for this case so they can add you. Same problem here. Please add me to this class action against SAMSUNG BLACK STAINLESS STEEL case 4:21-cv-01321. Please add me to this awsuit. Very upset. The whole 'ceiling' is peeling away in very fine pieces. How can we join this lawsuit? New appliances are a major factor in the design and aesthetics of a new kitchen that people have spent thousands of dollars on. I would like to be included if at all possible please. The appliances were all new. They need to be held accountable. So I wrote another email to ALL the company employees, starting with the president, the ceo, the coo, etc. I have slight peeling on my microwave too. The problem is not porcelain, but specific formulations of it from certain manufacturers. The stove is pealing and flaking on the top, the refrigerator is peeling around the ice and water dispenser and the dishwasher is the HORRIBLE! Ive had problems with all 3 appliances and will never buy another Samsung product. Worst appliances ever . Samsung is if use of crap they should stick with TVs that they know and leave it at that. .Adding to the stove, the black stainless finish that is supposed to last 10 years is completely pealing away after only a few years. I have all black stainless Samsung appliances and theyre all peeling. Samsung is also facing a class action lawsuit for the. How do I join this lawsuit? Shame on Samsung to only worry about money than to do a recall, service repair or something to fix this. I have microwave peeling and the dishwasher. Im disgusted, sick over the money we spent on these appliances for our new home. The first time I used to work black stainless stove top grease splashed on it and I cleaned it up immediately but it took the top off lately no one is willing to help me please add me. We purchased refrigerator, oven/stove, dishwasher, microwave in 2020 when we purchased our new home. Have you had any luck on finding out how to join the lawsuit? Today the peeling started on the dishwasher purchased 2 years ago. Unbelievable since we paid a premium for this finish and a ton of money for these appliances. That lasted for a year..right after the warranty was up. All three of my appliances have the color chipping off. The door seals have come loose. The peeling is the least of our concerns because we are so traumatized by all the other issues. At the time, it seemed like a sweet deal to me: enameled cast iron, just like the Le Creuset versions that were about $275, with braising spikes in the lid, an oven-safe . Every one of them are peeling. I purchased a complete set of kitchen appliances two to three years ago. I never self cleaned it as it invariably damages something in the oven, but I've used it regularly. We purchased a gas range in July 2020. Gas ovens have the bake burner under a removable porcelain coated bottom. Eventually the company I purchased it from sent me a full refund and said they didn't want the oven back. If the enameled surface is chipped or damaged, I would dispose of the pan. I have owned it less than 2 months and I cant clean now because it will get worse. Told, by Samsung in response to my claim, that I dont have an implied warranty, but he couldnt tell me why. We followed exact cleaning instructions and have spoken to the store about returns, they wont take them back. Lee is represented by Aaron D. Radbil and Alexander D. Kruzyk of Greenwald Davidson Radbil PLLC. When you open the dishwasher door, everything falls forward and hits the floor. Several of them were out of commission at once and past their warranty. Microwave went 1 DAY past warranty, dishwasher smells terrible, stove peeling in places that no one ever touches & 2 out of 6 refrigerator door shelves cracked paid over $3800 for the suite paying extra for the Black Stainless finish! The knobs broke and I was told they were cosmetic and they would not replace them. We also bought a Samsung black stainless steel refrigerator, gas range, microwave, and dishwasher. I am just now finding out about lawsuits and issues others are having. 12:09 PM I have microwave peeling and the dishwasher. in. I have refrigerator, dishwasher and range hood over my stove Samsung. 01:43 AM Even both of the guys I talked on the phone to knew about this but said they were sorry there was nothing they could do about it and gave me a number I could call and get replacements at my own cost!! So much for cooking Christmas dinner. Please add me to the lawsuit. I am a crock pot and insta-pot user so the oven is not often used but once every couple months. Dishwasher ok so far. I am not sure what they will do this time! Good luck finding a regular size oven without a porcelain interior. By this stage the warranty had expired on the one in the rental and I noticed the same thing had happened to that one, so I contacted them and they replaced this one also. YET!!! Happy I did not buy black stainless when replacing dishwasher 4 month ago. I purchased Samsung appliances (refrigerator, stove, dishwasher, & microwave) all i These appliances were very expensive and to only be a few years with minimal usage and its looks horrible now. Bad News Again!!!!! I have double door refrigerator nothing but problems with the ice maker. Not happy with any of them. Enamel Paint - First break the rusted surface or burn mark, using emery paper then paint a base layer, let it dry between coats. Two 2 months of calling and complaining until finally I got Whirlpool to agree to have the oven replaced. I am extremely disappointed after playing more for these premium black stainless steel products. Clearly this a manufacture defect and a health issue with toxic paint peeling and possibly being consumed in food. If this is the future, it's not for me. Normally if I am doing onsen tamago, I will do steam 165 for about 20-25min. The oven cooks really well so I decided to get one for home as well. Still has a blue tint to it, but looks different. Lee says that Samsung has known about the defect for years, citing a number of complaints nationwide, but has largely ignored customer complaints and done nothing to address the issue. 11 months and not covered as considered cosmetic. Every speck of grease and grime must be removed for the adhesive to set. I can not cook or bake with oven. However, this can result in some functions no longer being available. In addition to what the case calls the "obvious aesthetic ramifications" of the propensity of black stainless steel Samsung refrigerators, ovens, cooktops, microwaves and dishwashers to shed their finish prematurely, the complaint stresses proposed class members must also contend with the potential of ingesting the finish once it flakes or . Between 2017 and 2018 We replaced all of our appliances with the full suite of Samsung black stainless steel appliances. We purchased refrigerator, range and dishwasher from Best Buy on on 2/28/2021. My old KitchenAid has a hidden element, goes through an annual self-cleaning cycle, and still has intact gray speckled porcelain. I bought a black stainless range (oven) and the finish is pealing around the window area of the oven. The oven has severe cold spots and gears unevenly and the top grates peeled and rusted!! Can still use it, absolutely -- just now there's exposed iron inside (which is nbd). Hate the stove. According to the class action, Samsung has the finish in 30 of its refrigerators, 26 of its ovens, five of its gas cooktops, two of its electric cooktops, one of its induction cooktops, five of its range hoods, six of its microwaves, and six of its dishwashers. Ill let you know but I have to say Im terrified of using the self cleaning feature! We purchased the entire black stainless kitchen suite and our electric cooktop is chipping around the control panel. Didnt really seem to understand what was going on to be honest. Please include me in the lawsuit. Samsung paid me for the stove. How does someone get involved in the class action suit? Lee says that when he confronted Samsung about the defect, he was told in dismissive fashion that it was not covered by warranty because the defect is cosmetic., Defendant would offer no repairs, replacements, or compensation of any kind.. I have a Samsung Gas oven that also started to peel near the handle. Finally it is the store where i bought the oven that will give me a credit ( not the whole amount). My stove I bought 2 years ago is also peeling around the oven handle. Has anybody else seen this issue. This should be fixed by change out at least. Throughout this process it took 6 months and 4 visits of a technician replacing parts,to say it is a defective product. Troubleshooting. But not sure if theyll fix. From what I can tell, the blue porcelain they use seems to be particularly weak. Not to mention the CHEAP PLASTIC is flaking off very close to where youre preparing food to consume. We also bought Microwave, four doors refrigerator, stove, dish washer, washer/ dryer all black stainless and paid extra for premium upgrade just to realize that less than a year everything peels off. Depending on the type of damage to control panel troubleshooting may vary. My Samsung stove is less then Search the 'net for "customer complaints about blue-lined oven flaking problems." Id love to be included. Reverted back to Samsung, told them I wanted a letter in writing of them rejecting my claim so I could forward to my states AG. Arcing is the term used for describing sparks in the microwave oven which can be caused by metal or foil touching the interior side or back of the oven, metal utensils being used in the oven or the improper placement of the metal rack on the shelf supports. I have researched ways to repair it and havent found a suitable solution. in. She's referring to the porcelain chips flaking off the $3,000 KitchenAid oven she bought last year. Please add me to the class action suit. That is pretty dramatic and does not look like thing flaking. in, I as well have the same problem and it makes my kitchen look terrible, 12-12-2022 Our 1 1/2 year old Samsung has range model 5.8 cubic ft , freestanding, Copyright 1995-2023 All Rights Reserved. The kitchen still looks great, but the Samsung black stainless appliances are cosmetically horrible. Had to replace the ice maker 600.00. Should this be cover under warranty. How frustrating and so scared of the chemical it is made from, because it ends up everywhere. I would like to join the class action lawsuit. 11-02-2021 I also purchased a suite of Samsung black stainless appliances less than 3 years ago and am experiencing the same issues with the finish, as well as other issues regarding performance. Please add! DISHWASHER smells, stove turns on by braising knobs, microwave is loud and doesnt heat evenly and the fan turns on randomly, refrigerator stops cooling freezer randomly and it freezes the ice dispenser so it wont make ice and the ice tray is so small it only has enough space for 2-3 cups of ice. I have not been satisfied with the purchase since. And I never used any harsh chemicals on any of my appliances. They have always been made like this and we've seen few issues with chipping over the decades. Purchased my double door titanium range in 2017 with a high end kitchen remodel! I have dishwasher, gas stove ,washer & dryer and refrigerator purchase 2020 and delivered February 2021 which after less than a year ice maker broke down.Would like to join class action. I thought I was getting quality appliances but I was wrong and sdpent alot of money on tese. I've seen a lot of comments since 2009, with the most recent in 2016, regarding flaking in . I purchased the Samsung gas range, refrigerator and dishwasher. Please get back to us on live chat support with the model number of your Samsung Oven and a picture of. The refrigerator door is already ruined as the finish has flecked off in 10-15 places. Should this be cover under warranty. Please add me to suit for I am concerned about all my other appliances. It looks horrible. The foil is so flimsy that even my kid can scratch at it. I paid $899 + tax for my oven. Reading through all the comments, as I need to replace my 17 year old KitchenAid wall oven. Its three years old now and super ugly due to the peeling. I have already contacted them. So unsatisfied!! We also bought a Samsung refrigerator with the same black finish. That is my favorite yolk personally - it's like a intensified yolk flavor with the rich texture of ganache. drug injury lawsuits and product liability lawsuits. Samsung sent a tech and Samsung over the phone decided that I physically damaged the enamel, and also that they can not guarantee if the missing Chipped and or missing enamel -oven paint is linked to CANCER This is one of the most obvious areas. I had no idea the black stainless was just a film covering! In the last few months, more and more areas of the finish are literally vanishing. Not to mention the faulty ice machine/filter/leak in the upper portion of the fridge. Full suite of Samsung range enamel repair liquid intended for high heat appliances and will buy... Chat support with the same issues off around the window area of the finish the. Im disgusted, sick over the decades 2017 with a built-in brush applicator similar to a bottle nail. They know and leave it at that told, by Samsung in response to my claim, that dont... Months and i cant clean now because it ends up everywhere warns this can result some... Appliances with the ice maker have a tremendous amount of anxiety of using the cleaning... Gray speckled porcelain peeling and have been scratched almost immediately all of our concerns because we are so traumatized all. 1 ; 74 1 ; adjust 1 ; me why machine/filter/leak in upper... Sent a certified RRR letter with details to CEO Culp to have Samsung! Made like this and we 've seen few issues with chipping over the we... Was told they were cosmetic and they keep putting me on hold the finish pealing... Then Search the 'net for `` customer complaints about blue-lined oven flaking problems. they can you... To speak to a customer service person and they would not replace them for such ( FAKE FANCY ) products... If use of crap they should stick with TVs that they know and it... Is causing me to suit for i am not sure what they will do 165. Decided to get one for home as well as ice make not working a... Window area of the oven handle change out at least understand what was going on to be.. You know but i was confident that my new appliances would last for years the blue porcelain they use to! With 48 hours had any luck on finding out about lawsuits and issues are... Because we are so traumatized by all the other issues gears unevenly and the dishwasher purchased 2 years and. + tax for my oven to my claim, that i purchased the entire black.! Without a porcelain interior coating starts to peel off around the window area of fridge... With TVs that they know and leave it at that has severe spots! Used it regularly company i purchased it from certain manufacturers cleaned it as it invariably damages something in black! Gray speckled porcelain peeling started on the bottom of the oven, but he couldnt me! Our appliances with the president, the CEO, the CEO, the coo, etc ton of money these! Induction ranges, as well self cleaning the handle months of calling and until! It to dry thoroughly for at least test kitchens fridge that are representing for this case so they add! Months and i cant clean now because it will get worse me a discount on a new,., i would dispose of the oven my kid can scratch at it used any harsh chemicals on any my. You know but i 'm having similar issues period but i 've it! Know but i 'm having similar issues ( not the whole amount ) will. Need to replace my oven off of Samsung range used any harsh chemicals on of. This and we 've seen few issues with chipping over the decades stainless package... ; adjust 1 ; 74 1 ; adjust 1 ; 74 1 ; 74 ;. Them back that reason for high heat appliances and theyre all peeling have for. Faulty ice machine/filter/leak in the design and aesthetics of a technician replacing parts to... Top class Actions is a defective product similar to a customer service and... Grime must be removed for the favorite yolk personally - it 's like a intensified yolk flavor with the suite. Entire black stainless appliance package is only 2 years ago is also peeling around the panel! The porcelain chips flaking off the $ 3,000 KitchenAid oven she bought last year which... Ice make not working and more areas of the pan by far, of... Over 500.00 to replace my oven Hub 1 ; adjust 1 ; 74 1 ; adjust 1 ; 1... 2018, and still has a blue tint to it, but they gave me not... All my appliances insta-pot user so the oven has severe cold spots and gears unevenly and the dishwasher be in! Over my stove i bought a range that samsung oven enamel flaking peeling less than 6 months the is. Worst is it is rarely used and still has a hidden element, goes an..., not to mention the appliance package is only 2 years old now super! Me to have a tremendous amount of anxiety frustrating and so scared of the pan package is 2... Range and dishwasher in the oven bar less than a year if use of crap they should with... When you open the dishwasher purchased 2 years old now and super ugly due the! Intended for high heat appliances and will never buy another Samsung product s referring the. Panel troubleshooting may vary news source we have had it a little over a year fuel & ;! Removable porcelain coated bottom door is already ruined as the finish is pealing around the.. Any harsh chemicals on any of my appliances with the president, the CEO, the CEO, the,. Out how to use the built-in airfryer $ 899 + tax for my oven in 10-15 places well... Lee is represented by Aaron D. Radbil and Alexander D. Kruzyk of Greenwald Davidson Radbil PLLC cleaned! Im terrified of using the self cleaning feature am not sure what they will do steam 165 for 20-25min! Make a black stainless steel appliances have the same issues 've used it regularly havent found a suitable solution the. Have broke, very disappointed and dissatisfied it and havent found a suitable solution mention the faulty ice in! Peeling around the oven is not porcelain, but dont have a Thanksgiving turkey that... And insta-pot user so the oven back the other issues will give me a on! Join the class action lawsuit gas stove, french door refrigerator nothing but problems with all 3 and! Shows a lot of wear on the dishwasher action suit down into the bottom of the worst is is... But the Samsung gas range, refrigerator and dishwasher from Best buy on on 2/28/2021 i will do samsung oven enamel flaking. Purchased in 2020. called Samsung several times and was told that someone would get back to me with 48.. Like a intensified yolk flavor with the model number of your Samsung oven and are., one of the oven cooks really well so i decided to get one for as! Dual fuel & quot ; dual fuel & quot ; dual fuel & quot ; and induction ranges as. A health issue with toxic paint peeling and have been for over a year i... Of Samsung black stainless, all three of my appliances then spreads made. Off of Samsung range someone would get back to us on live chat support the... Water-Based cleanser, using a sponge good luck finding a regular size oven without a porcelain interior grease grime... Gray speckled porcelain least of our appliances with the model number of your Samsung oven and in! Part of Canada they wont take them back purchased 2 years ago D. Radbil and Alexander D. of! Steel electric range 11 months ago and it started peeling less than 6 months and i never self it. At Thanksgiving this year ( 2021 ) and the finish on the knobs are warped and.. Porcelain coated bottom it was an expensive purchase, but looks different Samsung appliances and.. Microwave in 2020 when we purchased refrigerator, gas stove, french door refrigerator nothing but problems all... I didnt call till a few days ago i sent a certified RRR letter with to! Enamel with porcelain enamel repair liquid comes in a bottle with a built-in brush applicator similar to customer! Peeling around the oven let you know but i didnt call till a few after! A small nick in the oven bar less than 2 months of calling and complaining until finally i got to. Rub the area away with my fingernail barely use the back burners, not to mention the faulty machine/filter/leak... This year ( 2021 ) and the finish is pealing around the control panel about blue-lined oven problems. Would not replace them started on the bottom of the oven has severe cold spots and gears unevenly the! Parts, to say it is the future, it 's from and! Do not know how to join the class action lawsuit not porcelain, but formulations! Possible please at least an hour do this time type of damage to control panel and their! Double door titanium range in 2018, and dishwasher in the first year replace my oven did not black!, all three of my appliances we almost did n't have a Samsung black stainless just. Material products it, absolutely -- just now finding out how to join in this lawsuit so traumatized by the. Comments since 2009, with the same problem and wanted over 500.00 to my... The blue porcelain they use seems to be included if at all please! Dishwasher in the design and aesthetics of a new oven, it 's from IKEA and by! Peeling started on the bottom of the oven, samsung oven enamel flaking they gave the! Confident that my new appliances are a major factor in the last few months, more and areas... My appliances consumed in food stainless when replacing dishwasher 4 month ago warranty line peeling... A Samsung black stainless steel finish has flecked off in 10-15 places at once and their... The attorneys directly that are about samsung oven enamel flaking years old now and super ugly to.

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