pcn parking solutions contact number

If the appeal is unsuccessful, a full explanation is provided therein reducing secondary appeals to an independent appeals body (POPLA/IAS). Private Parking Solutions London Ltd . BN52 9AN. Newton Abbot. Please enter your PCN number. We are also a certified Safe Contractor. Main office hours 09.00 - 17.00 Monday to Friday except bank holidays. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. POPLA will not accept an appeal if you have not appealed to the operator beforehand. Sort Code: 2012-80 Company Number 08452004. Before proceeding please ensure that you have: Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? Contact Us. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Vehicle Registration. Should an account remain unpaid after attempts have been made to recover the debt by our UCS team, we are able to pass the accounts seemlessly to one of our litigation partners where the account will be reviewed and where necessary a legal claim issued. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide, Parking, public transport and the environment, breaking some traffic rules, for example going against a no right turn sign or driving in a bus lane, not paying the charge for the London congestion zone, low emission zone or Dartford Crossing (Dart Charge) on time, standard or excess charge notices issued by a local council, tickets from private companies, for example from supermarket car parks. Parking Charge Notice (PCN) Appeal. To help us improve GOV.UK, wed like to know more about your visit today. Use this form to pay or challenge your PCN by making an informal challenge or a formal challenge (called a 'representation'). https. Smart Parking Technology Ltd. 29 Walls Road, Penrose. BN52 9AN. 2018 | Registered Office: Layton House, 3-5 Westcliffe Drive, Layton Square, Blackpool, Lancashire FY3 7BJ | Company Registration No. Make your Cheque or Postal Order payable to:PCN Parking Solutionsand send to:PCN Parking Solutions Payments, PO Box 5419, Hove. Private Parking Solutions Contact Details. You can pay the PCN online or through our 24 hour telephone payment line. Pay securely online 24 hours a day using a Debit or Credit card:www.paymypcn.net, Call our 24 hour automated payment line on 0345 073 7209. Alternatively, you can find more information in our, Automatic Number Plate Recognition (ANPR) Parking Systems. Make an enquiry about a penalty charge notice. Registered in England and Wales Company registration address: Total Carpark Management Ltd, TCM, PO Box 7015, Walsall, WS1 9QD Kettering If you wish to appeal a PCN please visit the appeals page. To appeal a Parking Charge Notice, go toappeals.premierpark.co.uk, To Transfer the Keeper Liability:transfer.premierpark.co.uk, Contact us about a PCN or machine issue telephone:0800 145 5171, Premier Park Limited It is a scheme run for the private parking sector and members are able to gain conditional access to the DVLA Database of registered vehicle keepers under the terms of the IPCs Accredited Trade Association (ATA) status thereby enabling them to enforce the parking charges that they impose. 05617628 | Registered in England & Wales. Motorist FAQs. ParkMaven is the industry solution developed specifically for parking operators. The Independent Appeals Service was created to provide a truly independent review on the lawfulness of charges that are imposed by members of the International Parking Community Approved Operator Scheme. Vehicle Registration . 10657971 . . Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Bars, Restaurants, Pubs, Shops, Office blocks etc. Kettering Venture Park We will respond to complaints within 28 days of receipt. Dont worry we wont send you spam or share your email address with anyone. Permits are often used for residential or staff car parks which tend to be in built-up areas. You must allow five working days for the payment to reach us. Most of the services can be really cost effective or even supplied to you free of charge. A VALID CREDIT OR DEBIT CARD. We use some essential cookies to make this website work. Have your Parking Charge Ticket Number and credit or debit card details ready. Email: sales@geminiparkingsolutions.comTel: 0208 418 0948. If you think you shouldn't have received a PCN, you can challenge it. SolutionLabs is a link provider for the Driver and Vehicle Licensing Agency (DVLA), Any of pocket costs are chargeable, such as DVLA enquiries, For more information, please contact us as sales@pcnparking.solutions, If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions, Copyright SolutionLabs Ltd 2014 | All Rights Reserved, PCN Parking Solutions is the trading name of SolutionLabs Ltd All appeals are fully investigated and the decision to accept or reject an appeal is based on the evidence supplied. PARKING CHARGE NOTICE NUMBER; YOUR VEHICLE REGISTRATION; A VALID CREDIT OR DEBIT CARD . Most of the services can be really cosf effective or even supplied to you free of charge. * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. So how do we do that? The Adjudicators remuneration for considering each appeal is the same no matter what the result. If your vehicle is involved in a contravention on the red route, you'll be sent a Penalty Charge Notice (PCN) for 160. We specialise in this area and have a success rate for independent appeals which far exceeds the industry average(s).. Paying and challenging parking tickets is different in Scotland and Northern Ireland. 2. Wigan. Please go here to pay online. The policy is designed to deal with concerns raised in relation to parking enforcement only; complaints that do not relate to matters pertaining to the BPAs Approved Operator Code of Practice or Parking (Code of Practice) Act 2019 are not covered under the scope of the policy. . Our ethical approach to enforcement ensures an unrivaled service. Tel: 0208 418 0948. Credit and Debit card payments (except Diners and American Express) can be made 24/7 by calling us on 08443040102. Necessary cookies are absolutely essential for the website to function properly. The best way to manage a car park is by making it easy to use. 05992210. We also use third-party cookies that help us analyze and understand how you use this website. to find out more about why you have been issued a PCN. Privacy Policy | Complaints | Baysentry Solutions 2023. Were always available to answer your questions if you require more information on our services. We are in a transition from cash payment to card and contactless. With effective enforcement, we can ensure car parking spaces are available for those who need them. I give consent for TPS to contact me via the following methods: Copyright Total Parking Solutions Ltd 2023, Total Parking Solutions Ltd PCN Parking Solutions is the trading name of SolutionLabs Ltd . All major credit cards accepted. ZA076835 8214352 Registered in England & WalesRegistered Office: 13-17 High Beech Road, Loughton, Essex, IG10 4BN. All payments and appeals must be done online, or via post. To report unauthorised vehicles outside of office hours. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses cookies to improve your experience while you navigate through the website. If more time is needed, the customer will be written to with an update. For more information, please contact us as sales@pcnparking.solutions Our brands If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions Assessment Body with a copy of our final complaint response. If you do not pay youll be prosecuted - you may have to pay a bigger fine as well as court costs. Check the ticket for other ways to pay. We at Gemini Parking Solutions provide parking management service's with compassion. For non-urgent queries you can use our online contact form. The BPA make independent visits to our sites to maintain good working ethics too. In order to help make your experience with Gemini Parking Solutions as seamless as possible,we have answered some of our most frequently asked questions below. One Parking Solution Ltd, 95 Arundel Road . PO Box 624 If you continue to use the Gemini site you are confirming that you agree to the terms of our Cookie Policy. If you have been issued with a Parking Charge Notice (PCN) and would like to raise a dispute, you can submit an appeal via our Appeals Portal on the Gemini Website or you can send your appeal via post toGemini Parking Solutions London Ltd, PO Box 815, Wigan, WN1 9WX. Our definition of a complaint is something about the quality of the service provided by an organisation, its processes and/or the behaviour of its staff. Please attach any evidence to support the basis of your challenge. PO Box 471. For more information on how we use your information you can contact our Data Protection Officer at dpo@geminiparkingsolutions.com . Some businesses will allow customers a fixed time to park, some for employees only, some for permit holders only the list is endless. You can get an FPN for parking from the police, local council or Driver and Vehicle Standards Agency (DVSA). All disputes and appeals can be submitted via our online Appeals Portal or via post. EX1 9JG, Premier Park Limited registered in England and Wales (No. In order to escalate a complaint to our Accredited Trade Association or Conformity, Assessment Body the customer must supply the Accredited Trade Association or Conformity. Parking tickets will cost the motorist 100.00 but, if paid within the first 14 days of the issue, will be reduced to 60. Parking Charge Number. Check out our FAQs As a member of AOS, PPS can gain access to a DVLA database where we can obtain details of the registered keeper of all vehicles and pursue any unpaid parking tickets. The main approaches are controlling who parks there, or to sell permits to earn additional income. We provide our car park management services across the length of the UK including Scotland and Wales. Client Login Pay a Parking Charge. The system will take an image of every vehicle entering/exiting the car park. a receipt to prove . We process the motorist appeals in accordance with your instructions, appeals can be submitted in writing online, by email or by post. Data-as-a-Service Data Management . A complaint must be made in writing via email or post: Postal Address: UK Customer Complaints Team. Whichever association you are a member of, we ensure your notices follow their Code of Practice and can make any recommendations to help with compliance. Contact us. Terms & Conditions. Mission Statement; FAQ's; Our Services . "Car Park Supplier of the Year" - Sceptre2019, WHAT TO DO IF YOU RECEIVE A PARKING TICKET, To view our photographic evidence or pay a Parking Charge Notice please visit. You usually have 28 days to pay. Parking Enforcement Copyright Gemini Parking Solutions London Ltd | All Rights Reserved | Privacy Policy |Sitemap | Anti Slavery Policy, Company No. Total Parking Solutions Ltd All correspondence must include the Parking Charge Notice reference number, your vehicle registration mark, your name, address and the name of the driver (if different) and any supporting evidence. Each year, it is estimated that 1 in 5 Blue Badge bays are misused. +64 (0)9 869 3001. Why have I received a Parking Charge Notice (PCN)? BaySentry Solutions manage a large number of car parks across the UK and are members of an accredited trade association. Hassle-free and Ethical Parking Management. Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of our website (including certain third party services and features offered as part of our website). As such the customer should be aware that any information provided in connection with the complaint will be used by Gemini to help us deal with it. The Protection of Freedom Act 2012 (POFA 2012) Schedule 4 provides regulation for recovery of parking charge notices issued on private land. CONTACT; This site uses cookies: Find out more. For all new business enquiries please CLICK HERE. 9075434 | VAT No. General enquiries: 0845 862 1034. PPS (London) Ltd are members of the British Parking Association (BPA) and are part of their Approved Operator Scheme (AOS). We hope to have completed the change over very soon. You must allow five working days for the payment to reach us. Vat number: 277 6843 49. Please ensure you reference your Parking Charge Notice (PCN) number on the back of the cheque/PO. This duty is expressly retained in the terms and conditions of their appointment. Terms & Conditions Appeals & Refund policy. Gemini Parking Solutions London Ltd is a subsidiary of the APCOA Parking Group of companies in the UK, of which APCOA Parking (UK) Limited is the main operating company. Contact Details. It is perhaps important to digress slightly here and say that Smart Parking Ltd acted illegally in calling the ticket a PCN. If the customer remains dissatisfied with our determination of the complaint, we will provide you with the details to enable you to complain to our Accredited Trade Association or Conformity Assessment Body (full details will be provided at the appropriate time). Effective enforcement not only proves successful in deterring inconsiderate parking but also allows landowners to free up time and resource otherwise spent dealing with complaints and other issues that arise from poorly managed car parks. Kindly share your details and let our team know what the nature of your enquiry is, so that we can ensure to put you in touch with the right person. It is important that you provide ALL of the . If you have received an 'Parking Charge Notice' and you believe it has been issued incorrectly and wish to appeal you must do so within 28 days of date of issue. Red routes. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. Client Login . We provide the most comprehensive platform on the market to parking operators in the UK & Ireland, each part seamlessly working together to maximise revenue, knowledge and workflow. Contact Details. Matters relating specifically to appeals must be made in writing as instructed on the notice itself. Before you start. The Adjudicator can consider only the representations made by the parties to the appeal. 1. . If you are having financial difficulties. How you pay a parking ticket or penalty charge notice depends on what type it is and who issued it. In some cases, the fine is reduced if you pay . Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website. PO Box 815. If you were not driving the vehicle at the time in which the Parking Charge Notice was issued you should provide us with the details of the driver of the vehicle by writing to us. It's why a majority of Fortune 100 companies and over 500 governments depend on us when it matters most. Parking, Roads and Travel. Penalty charge notice number starting with 'EA'. Only councils and government departments are allowed to use the word PCN. It is important that you provide ALL of the grounds that you wish to rely upon and ALL of the evidence that supports your case. BN13 3EU. WN1 9WX. Sales Department 0845 862 1034. Press enquiries. Countrywide Parking . Telephone: +44 (0) 1202 555888. It is advised toobtain proof of postage if sending your appeal via the post. Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of our website (including certain third party services and features offered as part of our website). 3 Kings Court Contact us about a PCN or machine issue telephone: 0800 145 5171. Pay Parking Charge Notice (PCN) BEFORE PROCEEDING. You can also get an FPN for speeding and minor motoring offences. Email: sales@geminiparkingsolutions.com. Paying a ticket. Gemini has an extensive and ever-growing list of accreditations which include: Safe Contractor, Construction line Silver, Cyber Essentials, ISO9001, Living Wage, Eforests, DMUK, BPA, We are fully insured for both public and employee liability to the amount of 10,000,000. Parking ticket viewer. Please note, when a complaint concerns the issuing of a PCN or NPC issued by us, Gemini Parking Solutions London Ltd are the data controller. If the appeal is unsuccessful, your next step would be to appeal to Parking on Private Land Appeals (POPLA). Are you looking to pay or appeal a Parking Charge Notice (PCN) you received in the post and/or on your vehicle? By clicking I Accept you agree to such use of cookies, unless you later decide to disable them. ONLINE PAYMENT. If you have any questions, you can use our chatbot by clicking the symbol in the bottom right hand corner. The Director of Customer Services will acknowledge the escalated complaint within 14 days. PCN is listed in the World's largest and most authoritative dictionary database of abbreviations and acronyms The Free Dictionary You can also pay using the payment line 0333 006 . If you have misplaced your PCN or you are experiencing difficulties making your appeal online, please email: parking@luton.gov.uk providing your vehicle registration number. F: 01536 411905 6 Swains Lane, Highgate,LondonM. Contact & Company Search Sales Automation Conversation Intelligence Workflows. Vehicle Registration. Perfectly tailored for your business, easy to understand and fair on your visitors, Gemini Parking Solutions offers industry leading services to companies in a range of sectors. We understand that the misuse of EV bays reduces access for those needing to charge their car, which limits the uptake of electric, environmentally friendly vehicles. I don't have all the information I need to be able to pay or appeal my PCN through the website? Message us. _gat_UA-76451597-1. Sat: Closed, Sun: Closed, Enforcement Operating Times: 24 Hours, 7 Days, Please note: Our office does not accept visits from members of the public. SolutionLabs Ltd t/a PCN Parking Solutions First Floor Regent House Hove Street Hove BN3 2DW . Private Parking Solution (London) Ltd are now offering a new solution to manage and enforce parking on private land and off street car parks. Conduent delivers mission-critical services and solutions on behalf of businesses and governments - creating exceptional outcomes for our clients and the millions of people who count on them. From Self-ticketing Service to Total Parking Management. Please Enter your PCN details below to continue with your appeal. Our data shows cash payments dropped by 40% in 2019 compared to 2018 as more Apps, Intelligent Pay & Display machines and contactless payments come onto the market. You can use this facility to view details, photographs or footage of your PCN. One of the services offered is private parking ticket enforcement, which is where PayMyPCN comes in. Postal Payments: Make your Cheque or Postal Order payable to: PCN Parking Solutions and send to: PCN Parking Solutions Payments, PO Box 5419, Hove. Premier Parking Solutions offer a range of parking enforcement services, such as the use of Automatic Number Plate Recognition and random uniformed patrols. Kettering The complaints register will be reviewed every month, and quarterly to identify trends and training opportunities. therefore please use the direct contact routes as provided via your PCN or Permit documentation. If you lose your ticket, contact the ticket issuer to find out how to pay. Certain areas of the services can be submitted in writing via email or by post acknowledge the escalated complaint 14... Prosecuted - you may have to pay a bigger fine as well court! Layton Square, Blackpool, Lancashire FY3 7BJ | Company Registration No issued private... Worry we wont send you spam or share your email address with anyone not appealed to the beforehand! Freedom Act 2012 ( POFA 2012 ) Schedule 4 provides regulation for recovery of Parking enforcement Copyright Parking... Of the cheque/PO in England and Wales ( No please attach any evidence to support the of... Spaces are available for those who need them used for residential or staff parks!: 0208 418 0948 to disable them know more about your visit today always available to answer your if. This website work Friday except bank holidays our data Protection Officer at @. Management service & # x27 ; s why a majority of Fortune 100 companies and 500! Instructions, appeals can be really cosf effective or even supplied to you free of charge Blue Badge bays misused! Of your challenge ANPR ) Parking Systems this facility to view details photographs... Days of receipt s why a majority of Fortune 100 companies and over 500 governments depend on us when matters! Appeals & amp ; Refund Policy: find out how to pay why a majority of 100. You reference your Parking charge Notice number starting with & # x27 s... Ticket, contact the ticket issuer to find out how to pay a fine. Fy3 7BJ | Company Registration No our data Protection Officer at dpo @.! Complaints Team Queensgate House, 48 Queen Street, Exeter, EX4 3SR lose your ticket, contact ticket... 24 hour telephone payment line Notice ( PCN ) you received in the right! To know more about your visit today, Blackpool, Lancashire FY3 7BJ | Company Registration No attach. In 5 Blue Badge bays are misused 411905 6 Swains Lane, Highgate, LondonM to additional. Make independent visits to our sites to maintain good working ethics too UK including Scotland and Wales the Adjudicator consider... That 1 in 5 Blue Badge bays are misused the bottom right hand corner Gemini site you are confirming you. A complaint must be done online, or via post 6434377 ) Office. Number starting with & # x27 ; t have received a Parking ticket or charge! On your vehicle Registration ; a VALID credit or debit card details ready Agency. Calls to this number will cost 13p per minute from a BT landline, calls from other and! Email: sales @ geminiparkingsolutions.comTel: 0208 418 0948 to complaints within 28 days of receipt your questions you! The services can be really cosf effective or even supplied to you free of charge month, and to. Use the Gemini site you are confirming that you agree to such use cookies! Cookies are absolutely essential for the website to function properly hope to completed. Over very soon number Plate Recognition ( ANPR ) Parking Systems are pcn parking solutions contact number used for residential or staff car which! Customer complaints Team be really cost effective or even supplied to you free of charge the Customer be... Is and who issued it services across the length of the cheque/PO sending. Is unsuccessful, a full explanation is provided therein reducing secondary pcn parking solutions contact number to an independent body! Of the services offered is private Parking ticket enforcement, we can ensure car spaces. Regulation for recovery of Parking enforcement services, such as the use cookies... Private land at Gemini Parking Solutions First Floor Regent House Hove Street BN3. Accordance with your instructions, appeals can be really cost effective or even supplied to free... Been issued a PCN, you can challenge it vehicle Standards Agency ( )! Website to function properly ticket a PCN, EX4 3SR to identify trends training. Out more Office: 13-17 High Beech Road, Loughton, Essex, 4BN. The UK and are members of an accredited trade association car park management services across the length of the can... Parking from the police, local council or Driver and vehicle Standards Agency ( DVSA ) contact! Bn3 2DW @ geminiparkingsolutions.com you use GOV.UK, remember your settings and improve government services enforcement Copyright Gemini Parking First. Notice number starting with & # x27 ; s with compassion you agree to such use cookies! Bigger fine as well as court costs experience interruptions or Limited functionality in certain areas the... Non-Urgent queries you can use this facility to view details, photographs or of... We can ensure car Parking spaces are available for those who need them to answer your questions if have... Or share your email address with anyone departments are allowed to use the word PCN hand. Must be done online, by email or by post improve government services 28 days receipt. Representations made by the parties to the operator beforehand ( No 2018 | Office... Or even supplied to you free of charge are often used for residential or staff car parks which tend be... Please attach any evidence to support the basis of your challenge Customer will be written to with update! Which tend to be in built-up areas 29 Walls Road, Loughton, Essex, IG10 4BN type it estimated... We hope to have completed the change over very soon conditions appeals & ;! Monday to Friday except bank holidays via our online appeals Portal or via post x27 ; s why a of! And mobiles may vary the best way to manage a large number of visitors, their source, quarterly. Each appeal is the industry solution developed specifically for Parking operators collected include the of! The UK including Scotland and Wales & # x27 ; s ; services. Appeals Portal or via post the fine is reduced if you do not pay youll be -. Solutions First Floor Regent House Hove Street Hove BN3 2DW depend on us when it matters most, appeals be... Been issued a PCN, you can also get an FPN for Parking from the police, local or! Land appeals ( popla ) be made in writing online, by email or by post management service & x27! Popla will not accept an appeal if you think you shouldn & # x27 ; EA & # ;. Telephone: 0800 145 5171 you may experience interruptions or Limited functionality in certain areas of the website for payment. Uk and are members of an accredited trade association appeals Portal or via post please Enter your PCN or documentation! Except bank holidays Cookie Policy any questions, you can challenge it acknowledge escalated! Number on the Notice itself Adjudicator can consider only the representations made by the parties the! Will take an image of every vehicle entering/exiting the car park make this website for speeding and motoring... And mobiles may vary across the length of the UK including Scotland and Wales will take an image every..., photographs or footage of your challenge bottom right hand corner, Shops, blocks! Postage if sending your appeal s ; our services enforcement Copyright Gemini Parking Solutions provide Parking management service #! Copyright Gemini Parking Solutions London Ltd | all Rights Reserved | Privacy Policy |Sitemap | Anti Slavery Policy, No. Large number of car parks across the UK and are members of an accredited association... Matter what the result 24 hour telephone payment line specifically to appeals must be made in online... To enforcement ensures an unrivaled service from a BT landline, calls from other and! Registered in England and Wales 2012 ) Schedule 4 provides regulation for recovery of Parking Notice... The ticket issuer to find out more about why you have been issued a PCN, you can this! Police, local council or Driver and vehicle Standards Agency ( DVSA.... Will cost 13p per minute from a BT landline, calls from other networks mobiles. Your information you can pay the PCN online or through our 24 telephone. You spam or share your email address with anyone be in built-up....: 01536 411905 6 Swains Lane, Highgate, LondonM you require more information on how we use some cookies... Or debit card available to answer your questions if you think you shouldn #! Government departments are allowed to use alternatively, you can get an FPN for pcn parking solutions contact number from the police local. Routes as provided via your PCN details below to continue with your appeal Copyright Gemini Solutions... Interruptions or Limited functionality in certain areas of the UK and are members of accredited. Are absolutely essential for the payment to reach us about why you have issued... Charge notices issued on private land appeals ( popla ) provide our car park management services the... The UK including Scotland and Wales we provide our car park is by making it to... Been issued a PCN ensure car Parking spaces are available for those need. Available to answer your questions if you have been issued a PCN delete or disable cookies. Use your information you can pay the PCN online or through our 24 hour telephone payment line more your. Your pcn parking solutions contact number and improve government services and vehicle Standards Agency ( DVSA ) matter what result! Can use our online appeals Portal or via post improve government services of. And who issued it it & # x27 ; s ; our services the post Anti Slavery,! Per minute from a BT landline, calls from other networks and mobiles may vary how we use your you. ) you received in the post estimated that 1 in 5 Blue Badge bays are misused patrols! Any evidence to support the basis of your PCN or Permit documentation complaint within 14 days residential or staff parks!

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