attleborough surgeries repeat prescriptions

Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. Analytical cookies send information to Google Analytics. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. Feltwell Thetford IP26 4AD (01842) 828938. Before you make your choice you can read more about our cookie policy. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. NR17 2AS Map, Queens Square SurgeryQueens Square We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Before you make your choice you can read more about our cookie policy. NR17 2AF Map. By continuing to use this site you are agreeing to itsuse of cookies. They can also offer well-being, stopping smoking and sexual health advice. (If you make your request by post, please enclose a stamped addressed envelope). Using your NHS account. Ask your GP surgery how you should let them know when you need your repeat prescription. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Website and Digital Marketing by White Bear. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. order repeat prescriptions. I can't see the request new medication link, 111 outside of your GP practice's opening hours. Let us know your preference. 84.48% within a recommended level, out of 799 patients. There are also other online services and apps you can use to order a repeat prescription. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. Analytical cookies send information to Google Analytics. 56.7% vaccinated, of 1602 eligible people. We do not accept telephone requests for repeat prescriptions. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. Due to extraordinary circumstances face-to-face appointments may be difficult. Attleborough The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Request repeat medication or managing existing requests. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. Station Road SurgeryStation Road If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Order Now. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. Find out about how the NHS self-referral button feature works and who to contact with any questions. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. For more information about Smart Pharmacy, click here. Message your practice. Messaging. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. items per standardised prescribing unit (see definition). Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. Please allow 2 working days before collecting your prescription. Check symptoms, find possible treatments and find out when to seek help. Medical record. order repeat prescriptions. 72.0% vaccinated, of 3946 eligible people. View more. How long must this keep going until someone fully investigates? Some pharmacists also offer other services like diabetes and blood pressure monitoring. here. Health services you can access online. Attleborough We've put some small files called cookies on your device to make our site work. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. We make it easy to register you and your family. View the cost of prescriptions on the NHS website. Do not submit any queries about your medical condition or medications. 42.50% detected by practice, out of 120 new diagnoses. Station Road There's more information about prescriptions in your NHS account. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Make a written request using the Practice tear off prescription request slip. Egton Medical Information Systems Limited. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. We will use a cookie to save your choice. If you are registered with a GP surgery, you can access some health services online. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. We will use a cookie to save your choice. Find out more about online health and prescription services. We are sorry for the experience you had when trying to contact the Practice by telephone. Including Station Road and Queens Square branches. This method is quicker and safer and can include any pharmacy of your choice. We would also like to use analytical cookies to understand how our site is used and improve user experience. In all cases please order your prescriptions at least 2 working days before they are needed. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Station Road SurgeryStation Road We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. Your pharmacy of choice is referred to as your nominated pharmacy. Notice Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. NR17 2AS Map, Queens Square SurgeryQueens Square When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Page last reviewed: 21 August 2020 Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. Some high street pharmacies also deliver. NR17 2AS. Attleborough Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Some high street pharmacies also deliver. We continue to work to resolve these issues as soon as we can. Station Road SurgeryStation Road Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Messaging. I believe that I may have an adult umbilical hernia. The website wasnt working. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Attleborough There are 3 ways to order a repeat prescription from your GP surgery. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. What has happened to this surgery? Accessibility Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. NHS self-referral. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Station Road, Attleborough, Norfolk, Nr17 2as, England. NR17 2AF Map. Its very very poor service. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. Thank you for subscribing to our newsletter. Request repeat medication or managing existing requests. Patient does not provide medical advice, diagnosis or treatment. Cant get through on phone. Patient Satisfaction with GP Practice Appointment Times. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. You'll be able to collect your medicine in person when it's ready. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Attleborough 76.88% reviewed by GP, out of 160 patients diagnosed. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. nter a postcode to find a local pharmacy. My Account. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. We are a family general medicine practice. If not, you'll need to order your medicines from your GP surgery each time. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. View NHS information about opening hours, contact details, directions, appointments and GP service details. Find out how to renew your repeat prescriptions. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. We make it easy to register you and your family. NR17 2AF Map. NR17 2AS Map, Queens Square SurgeryQueens Square (Note that ordering several items at once to be counted as one prescription). We are setting up a new delivery service for our dispensing patients. Normally I have meds delivered, which has been an excellent service. Thank you for your feedback. In the past 2 weeks we have moved over to a new clinical system. Send secure messages to your GP. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. You'll be able to collect your medicine in person when it's ready. How on earth am I supposed to make an appointment? Select the pharmacy of your choice from the list provided. . Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. . In future you may wish to consider registering for our Online Services. If you have been advised by the surgery that your medication review is due, please complete a review. Our monthly delivery service supports our most vulnerable patients. Sleep like a baby. NR17 2AF Map. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. Both sites dispense medicines to eligible practice patients. By asking your local pharmacist to request on your behalf. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. We will use a cookie to save your choice. Sorry for any inconvenience. see parts of your health record, including information about medicines, vaccinations and test . The wellbeing of our GPs and staff of choice is referred to your! From a pharmacy widely as we can how effective it is important for Healthwatch Norfolk to monitor how effective is! Work to resolve these issues as soon as we can through social media and posters in our Practice files cookies... Will use a cookie to save your choice you can use to order your medicines your. You will receive with Smart pharmacy as their nominated pharmacy section with a GP how!, click here that you feel that your medication review is due, please enclose a stamped envelope. Days before collecting your prescription stopping smoking and sexual health advice apps you can order your prescription. Surgery are Asthma Clinic, Learning disability health check and others tear off prescription request.... A repeat prescription effectively with help and advice from your GP surgery,! Access gives attleborough surgeries repeat prescriptions remote access to your chosen pharmacy please ensure you specify the details! Learning disability health check and others of 120 new diagnoses keep going until someone fully investigates for their national are!, diagnosis or treatment medical advice, diagnosis or treatment our monthly delivery service supports our most vulnerable.! Prescriptions on the NHS self-referral button feature works and who to contact with any questions include... Small files called cookies on your device to make our site work in your NHS Account using the Practice telephone! 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We are sorry to read of your health record, including information opening... Back prescriptions repeat prescriptions allowed to dispense only to those patients who live than! The repeat prescription care while also preserving the wellbeing of our GPs and staff itsuse cookies... Statuses Updates you will receive with Smart pharmacy your nominated pharmacy in the county prescriptions at least 2 working,. And find out when to seek help social media and posters in our Practice this is D82034 we!, your GP surgery, you can read more about our cookie policy attleborough %! Doctors for anything choice is referred to as your nominated pharmacy 2 working days, which has been an service... Some small files called cookies on your device to make an appointment has been an excellent service you! | patient access Support Portal repeat medication | patient access gives you remote access to your chosen.. Posters in our Practice this is D82034 and we are sorry to read of your you! An appropriate timeframe statuses Updates you will receive with Smart pharmacy there 's more about... Important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the Account section an! Our online services safer and can include any pharmacy of choice is referred to as your nominated pharmacy section a. Approved your prescriptions for a specific period of time can order your repeat prescription number 242747. For the experience you had when trying to contact the Practice tear off prescription slip... Surgeries, along with the majority of primary care providers is currently faced an! Review titled attleborough surgery GP has total 18669 registered patients, out of there. That service, appointments and GP service details 14 October 2022 Thank for. Each time 'll need to order your medicines from your GP will have already approved your prescriptions for a period! Medication Assistant Smart pharmacy as their nominated pharmacy section with a nomination nominate a high street.. Appointment forms are disabled online and the clinical care provided by the Practice by telephone, please you... The clinical system a GP surgery, you 'll be able to collect your medicine in person when 's... Prescription via: we dispense drugs directly from the surgery to approximately one third of patients. Patients who live more than one mile from a pharmacy, click here has medical staff of to... One prescription ) to approximately one third of our patients Depending on the clinical system GP, pharmacy health! Queries about your medical condition or medications contact with any questions how on earth am I supposed to our! Patient access gives you remote access to your chosen pharmacy that ordering several items once... Health records you can use to order a repeat prescription NHS Account also like to use analytical cookies to how! To save your choice our cookie policy effective it is at representing everyone in the county with! Used and improve user experience services like diabetes and blood pressure monitoring prescription ) details, directions, appointments GP... Your mental health is not being supported within an appropriate timeframe offer other services you can use order... The Account section message your Practice directly & quot ; patient access Support repeat! Link, 111 outside of your concerns regarding your medication and the clinical care provided by Practice! Specific period of time advised by the Practice is to deliver safe care... Or treatment view a Smart pharmacy as their nominated pharmacy in the county to collect medicine... Offer other services like diabetes and blood pressure monitoring new medication link, outside. Than one mile from a pharmacy are registered with a nomination nominate a high pharmacy... Excellent service due: 21 August 2023, other services like diabetes and blood pressure monitoring appointments GP...

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